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Terms and Conditions

Please read these Terms and Conditions carefully before purchasing from the www.tiesthatbind.shop website and Ties That Bind! Social App operated by Ties That Bind Handmade LLC via the Wix App.

 

Your access to and use of both services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use any and all services provided by Ties That Bind Handmade. These terms and conditions are as follows:

Product Quality and Materials

Bead Durability

When it comes to Bead Durability, there are some colors and finishes that just DO NOT last. Most opaque colors do not run or fade. Yet, any dyed or galvanized bead is very likely to fade or wear off over time. The life of the colors of the beads in a waist beads strand, or other beaded items (i.e. earrings, necklaces, bracelets, rings, etc.), will vary depending upon their exposure to natural/artificial light, cleansing (wet or dry), contact with skin, contact with soaps, lotions, oils, perfumes, etc. and overall use. Some beads may fade after one wear, if in hot or humid climates, also if one has a high skin acidity. A bead whose color wears off quickly on one person may last for many months or even years on another.

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Metal Finishes

Wire-wrapped items handcrafted by Ties That Bind Handmade LLC are not produced with precious metals, unless stated in the item description. All metal finishes for handcrafted, wire-wrapped items are permanently color-coated, tarnish resistant, copper wire, except for bare copper. Due to having no coating, bare copper wire will oxidize and patina/tarnish over time and will need regular cleaning (with a copper cleaning agent). Snake chain necklaces and linked chain extenders used with pendants and bracelets are made of color-plated brass; as such, they are affected by the elements: air, water, body oils, lotion, perfume, etc., and will tarnish overtime with normal wear. To maintain its color, wipe your jewelry before and after wearing with a soft polishing cloth. To clean, use warm water and mild liquid soap; rinse and dry thoroughly. Store in airtight jewelry bag or sealed plastic bag for best results.

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Charms

All charms are coated to prevent tarnish. However, Ties That Bind cannot account for or be held responsible for items that experience normal wear and tear or items that may be damaged or scratched while being worn by customer.

Modifications and Changes

The customer shall be responsible for making additional payments for requesting that modifications be made to designs that do not conform to the original product description (i.e. clasp installations, color substitutions, added crystals/gemstones, etc.).

Custom Orders

Ties That Bind! reserves the right to accept custom orders on a case-by-case basis. Pricing for a custom order starts at $75.00 and up. A deposit in the amount of 50% of the total purchase price is due upon placement of order. After completion of services, full payment of the balance owed (50%) is due. All invoices carried over 30 days of the final invoice date shall accrue a late fee in the amount of 15% of the total purchase price; late charges shall continue to accrue per month until payment of pending invoice is paid in full.

Order Processing and Shipping

Please allow approximately ten-to-fifteen (10-15) business days (2-3 weeks) for the processing of your order, as all items are handmade, with many being crafted to customer specifications. Crocheted and knitted items may take longer, as most items are handmade-to-order. This does not include shipping time (see Shipping Policy). Items needed in less time are considered rush orders. A fee will be added to all rush orders, depending upon scope of work. Customer shall also be responsible for incurring the fee of any express shipping costs.

Default in Payment

The customer shall assume responsibility for all collection and legal fees necessitated by default in payment of balance on commissioned/custom orders that have been completed.

Payment Methods

Ties That Bind! accepts payment through our website via Wix Payments, PayPal, Square POS, as well as Manual Payments (wherein the customer can call in to complete the payment of their order. For in-store payments and phone orders, we accept payment via PayPal, Square POS, Zelle, Chase Quickpay, CashApp, all major credit/debit cards and cash (in person). We DO NOT accept checks/money orders at this time.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Ties That Bind Handmade.

 

Ties That Bind Handmade has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Ties That Bind Handmade shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services

Additions or Revisions to Terms and Conditions

Ties That Bind Handmade reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least two weeks notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us by phone or email.

Agreement

These terms and conditions are provided in good faith based on services provided by Ties That Bind Handmade. By utilizing our services, customer acknowledges they have read, understand and are in agreement with these terms and conditions as stated herein.

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Last updated: October 10, 2020.

Services

All services provided on our site are subject to their own policies, terms and conditions. This information can be viewed on booking pages of each respective service. When scheduling or booking a service, please be sure to read all policies, terms and conditions.

Pricing

Pricing on all products are subject to change without notice. This is due to the fact that initial pricing is not only based on time taken to produce handmade items, but is also based on cost of materials. As cost of materials increase, so may the cost of our products increase.

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